Facial Recognition in Walmart stores

Facial Recognition in Walmart stores
Excluded from graph
Deployment Status	Stopped
Deployment Start Date
Deployment End Date
Events	* uses Record type Property:Has event Start (2 January 2015, Documented, , No description)
City	Bentonville
Country	USA
Involved Entities
Keywords
Technology Deployed	Clearview AI (Software), Everseen (Software)
Information Certainty	Documented
Primary sources	1, 2, 3, 4, 5
Datasets Used	Clearview AI (Dataset), Everseen
Deployment Type	Commercial Surveillance
runs search software
managed by	Walmart
used by	Walmart
Potentially used by
Information Certainty	0
Summary	0

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Information Certainty: Documented

Deployment Purpose: Commercial Surveillance

Summary
0

• Details

Products and Institutions:

Product Deployed	Clearview AI (Software) Everseen (Software)
Institutions ⠉	Clearview AI Everseen
Datasets	Clearview AI (Dataset) Everseen
Search software

Status and Events:

Status	Stopped
Events	Start (2 January 2015, Documented, , No description)
Start Date
End Date

Users:

Involved Entities
Managed by	Walmart
Used by	Walmart

Location:

City	Bentonville (AR)
Country ⠉	USA

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Description

The first reports of Walmart using facial recognition are from 2015 when the store used it to identify shoplifters for an experimental period.

It tested a system that scanned the face of everyone entering several of its stores, identified suspected shoplifters, and instantly alerted store security on their mobile devices 1

In 2019, it was found that Walmart had been using computer vision to monitor checkouts for at least two years. While journalists could not establish whether the computer vision used facial recognition or not, the cameras took the form of 'selfie-sticks'.

Walmart is using computer vision technology to monitor checkouts and deter potential theft in more than 1,000 stores, the company confirmed to Business Insider. The surveillance program, which Walmart refers to internally as Missed Scan Detection, uses cameras to help identify checkout scanning errors and failures 2

While it’s unclear if the surveillance program scans and stores customers’ features within sight, its use is apparently nothing new. A statement on behalf of Everseen AI, one of the companies that provides the artificial intelligence vision technology for Walmart, confirmed the program has been in place for nearly two years 5

In 2020, it was revealed that Walmart employees had Clearview AI accounts and had performed searches. In 2022, a suit the ACLU brought against Clearview in Illinois means that Clearview AI can no longer sell its software to private companies like Walmart.

Employees at big-box retailers, supermarkets, pharmacy chains, and department stores have also trialed Clearview. Company logs reviewed by BuzzFeed News include Walmart (nearly 300 searches) 4

The facial recognition company Clearview AI will no longer be allowed to sell its database of faces to US-based businesses and private entities, according to a settlement agreement with the American Civil Liberties Union that was filed in an Illinois court on Monday 3

This page uses the following references:

• Security_Vision_Wiki_References#_SCITE76b9c025f8054aaac0d8026b5803b794